Today we had to stop by Apple to see what is screwy with my phone. That store is always a mad house! While I was waiting to be helped I saw a young boy, probably 9 years old, walk by crying and looking around. He walked to the front of the store. I could see other people watching him but no one was doing anything. All I could think of is how I would feel if I were a kid and couldn't find my parents. I think I would have a panic attack. So I approached the boy to find out that his dad left him in the store while he took the sister to the bathroom. I guess they had been gone longer than what the boy expected. He was very scared. I asked him if he knew his parents phone number and he didn't. I reassured him that his dad would come back and that he needs to stay in the store. Then an employee came over to see what was happening and he went to get a manager to take over. The manager sat him down at an iPad and got a game for him to play. I kept my eyes on him to make sure he was ok. His dad finally came back after about 20 minutes. I felt like I was on the show "What Would You Do" but the host, John, didn't come out to thank me.
A couple of things from this experience stuck with me. First, the look on the boys face. I wanted to cry with him. He was so scared. Second, he didn't know his phone number. I feel like he was old enough to know it. Maybe he did know it but was too distracted with panic to recall it. So here's a solution, a phone number ID bracelet. Make your own from beads at a craft store or order one.
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